Privacy Notice and Terms & Conditions

 

Contact details

Post: Morph Bricks Ltd, Malling Farm Barn, Malling, LEWES, East Sussex, BN7 2DY
Phone: 020 3143 0888
Email: admin@morphbricks.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Purchase or account history

  • Payment details (including card or bank information for transfers and direct debits)

  • Website user information (including user journeys and cookie tracking)

  • Photographs or video recordings

  • Information relating to compliments or complaints

  • Competitions signup

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Addresses

  • Purchase history

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • Location data

  • Recorded images, such as photos or videos

  • Website and app user journey information

  • Records of consent, where appropriate

We collect or use the following information to comply with legal requirements:

  • Name

  • Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Address

  • Purchase or service history

  • Correspondence

Lawful bases and data protection rights

Under the UK GDPR, you have the following rights:

  • Right to be Informed: About how your data is used.

  • Right of Access: To your personal data.

  • Right to Rectification: To correct inaccurate data.

  • Right to Erasure: To have your data deleted.

  • Right to Restrict Processing: Under certain conditions.

  • Right to Data Portability: To receive your data in a usable format.

  • Right to Object: To certain types of processing.

  • Rights related to Automated Decision-Making: Including profiling.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
    For further details please contact us using the contact details at the top of this privacy notice to request a copy of our Legitimate Interests Assessment.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. For further details please contact us using the contact details at the top of this privacy notice to request a copy of our Legitimate Interests Assessment.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

  • Directly from you

  • Market research organisations

How long we keep information

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Who we share information with

Others we share personal information with

  • Suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details below.

Morph Bricks Ltd
Malling Farm Barn
Malling
LEWES
East Sussex
BN7 2DY

E: admin@morphbricks.com
T: 020 3143 0888

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated
28 August 2024

Terms & Conditions of service

If you would like to discuss our terms and conditions or any other aspect of our service, please email admin@morphbricks.com or telephone +44(0)20 3143 0888. For a full copy of our Terms and Conditions please contact us.